Refund and Cancellation PolicyDarjeeling Travels

At Darjeeling Travels, we understand that plans can change. Our goal is to offer a transparent and hassle-free cancellation and refund process to our valued customers.

    Cancellation Policy

  • Cancellations made 30 days or more before the travel date: 100% refund of the booking amount after deducting minimal processing fees of 5% of total amount.
  • Cancellations made 15 to 29 days before the travel date: 50% refund of the booking amount.
  • Cancellations made less than 15 days before the travel date: No refund will be applicable.
  • No-show or early departure during the trip: No refund will be provided in such cases.
  • In case of natural calamities, strikes, or government restrictions, we will try to reschedule the trip or offer credit for future bookings, subject to availability and third-party vendor policies.

    • Refund Process

  • Refunds will be processed within 7–10 business days from the date of cancellation confirmation.
  • The refund will be credited to the original mode of payment.
  • Processing fees (bank, payment gateway, or admin charges) are non-refundable.

    • Cancellation by Us

    In rare situations, if we cancel a trip due to unavoidable circumstances (weather conditions, low group size, etc.):

  • You will receive a 100% refund of the paid amount, or
  • You may choose to reschedule or opt for another package of similar value

    • How to Cancel

    To initiate a cancellation or refund, please email us at: Travelsdarjeeling@gmail.com